Crafting IT Job Descriptions: A Step-by-Step Guide & Free Template
Hiring & recruiting developers

How to Create a job description for IT Roles (+ Free Template)

Ihor Shcherbinin
VP of Recruiting at DistantJob - - - 3 min. to read

The importance of a well-crafted IT job description cannot be overlooked. In fact, statistics show that job seekers spend about 49.7 seconds on a job post before deciding if it’s a good fit. These statistics show that the readability and navigability of your job post can either draw more top talent to you or push them away.

So, whether you are an HR manager or a company owner looking to recruit top-tier tech professionals for your company, this article explores all the requirements of a competent job description that will attract people to your company.

11 Steps to Create an Engaging job description (For Tech Roles)

Now that you understand the importance of a job description, here are helpful steps to help you craft an IT job description.

1. Start With a Compelling Job Title

Job titles help attract the right talent and set clear expectations. As such, the job title should accurately reflect the role’s level and area of expertise, such as “Senior Java Developer” or “Network Security Analyst.”

Start by clearly outlining a job title that reflects the position’s role and level—for example, Software Engineer or IT Support Specialist. Clear job titles cut through the confusion and signal to potential applicants the exact nature of the role. A precise job title is your first handshake with a candidate: it’s all about making the right impression.

2. Clearly Outline Responsibilities and Expectations

Putting a long list of responsibilities can easily discourage potential applicants.

So, instead of intimidating them, detail the responsibilities so they tell a story of what a day in the role looks like. You can briefly enumerate the tasks and show their impact on the overall project. You can also articulate how the responsibilities will contribute to the department and company’s end goals.

3. Avoid using third-person

Job descriptions are often written in the third person. The best way to engage candidates is to write a job ad directed to them. This means that using the second person, “you, ” to address them feels more personal and related to them.

Let’s take as an example two job summaries in job descriptions, the first one written in the third person and the second one directed to the candidate.

4. Outline the Required Experience Level 

Experience levels greatly determine a candidate’s competence, particularly in technical roles. Be specific about the level you’re looking for, whether entry-level, mid-level, or senior.

Outline the foundational skills and knowledge required for entry-level roles, such as basic programming languages, familiarity with IT infrastructure, and an eagerness to learn.

For mid-level positions, list specific technical expertise and project management skills needed.

If you need senior-level IT roles, you can outline experience requirements and leadership qualities. It also includes strategic decision-making abilities, mentorship potential, and a strong track record of delivering complex projects successfully. Include details about past successful projects or specific technology platforms with which the candidate will work. By doing this, you can attract candidates looking for a step up in their career and offer them a clear understanding of what will be expected from them in this role.

5. Prioritize Soft Skills

Soft skills are crucial for IT professionals, as they play a significant role in the overall success of a project and the team’s dynamics.

When creating a job description for IT roles, it is essential to highlight soft skills such as communication, problem-solving, teamwork, and adaptability. Emphasizing these skills not only attracts candidates with the right mindset but also sets clear expectations for the kind of work environment and collaboration style within the organization.

One fresh perspective to consider when crafting job descriptions for IT roles is to focus on emotional intelligence and empathy. These soft skills are particularly valuable in IT settings where complex problem-solving requires understanding end-users needs and perspectives.

6. Include the Necessary Technical Skills and Programming Languages

Are you searching for a Python expert or a master of SQL databases? It’s imperative to list the non-negotiable technical skills and programming languages that the role requires. Yet, remember, it’s not just a checklist; it’s also about your company’s tech culture. How do these skills mesh with your technology stack and the innovative directions your team is heading?

7. Be Clear on the Necessary Credentials 

Preferred qualifications can act as a filter. However, it’s helpful to be straightforward on the minimum education requirements.

This is where knowing the market and the role inside-out becomes pivotal. While at this, ensure a balance between necessary know-how and the potential for on-the-job growth. Otherwise, you may miss out on amazing talent simply because you focused so much on the education level.

8. Include Team and Project Information

Go beyond listing technical skills and experience requirements and focus on the specific project goals and team dynamics to attract the right candidates.

It would be helpful to note the role’s collaborative nature and emphasize the importance of working with cross-functional teams to achieve project objectives. You can also add details about the company culture and how it aligns with potential candidates’ values.

9. Showcase Company Tech Stack 

When crafting a job description for IT roles, it’s helpful to be specific about the company’s tech stack. Incorporating details about the specific tools and technologies used gives candidates a clear understanding of what they’ll be working with.

For instance, if your company uses AWS for cloud computing or Python for scripting, highlight these key elements in the job posting.

Another important aspect is to outline any unique or specialized software the prospective employee will need to have experience with. Whether it’s MongoDB for database management or Jenkins for continuous integration, providing this information upfront ensures that potential candidates are well-informed before applying.

10. Salary and Benefits 

Studies show that approximately 74% of job seekers look for salary information. Considering the complexity of most IT roles, you must be willing to entice the workers and compensate them for their skills and time.

You can start by checking other companies to understand their salary ranges. Then, come up with competitive compensation so top talents will choose you over competitors.

In addition to the basic salary, you can add financial rewards for anyone who meets particular targets. You may also develop compensation packages that include non-monetary perks like wellness programs, flexible work hours, free time, and development opportunities.

11. Diversity in Tech Hiring

Now, more than ever, it is crucial to highlight your dedication to diversity and inclusivity within the tech sector. Does your company actively seek diverse perspectives that lead to innovative breakthroughs? Your job description can reflect a culture that values varied experiences and fosters a rich collaborative environment.

Example of an IT Support Specialist job description

So, how do the previous steps translate into a real IT job description? Here’s an example:

Job Title: IT Support Specialist

Company Name: DistantJob

Location: U.S. (Remote Role)

About Us: DistantJob is a remote staffing agency specializing in connecting companies with top remote IT talent globally. We focus on understanding the specific needs of businesses looking to build or expand their remote teams and offer customized staffing solutions.

Job Description: As an IT Support Specialist at DistantJob, you will be the go-to person for all IT-related issues. Your role involves troubleshooting, diagnosing, and resolving technical problems, ensuring the smooth operation of our IT infrastructure. You’ll work closely with staff across all departments to provide timely and effective support.


  • Provide technical support for both hardware and software issues our users encounter.
  • Manage the configuration and operation of client-based computer operating systems.
  • Monitor the system daily and respond immediately to security or usability concerns.
  • Create and verify backups of data, ensuring comprehensive data recovery.
  • Respond to and resolve help desk requests.
  • Upgrade systems and processes as required for enhanced functionality and security issue resolution.
  • Administer infrastructure, including firewalls, databases, malware protection software, and other processes.
  • Review application logs.
  • Install and test computer-related equipment.

Experience Level:

  • 3+ years of experience in IT support or related roles.
  • Proficiency in Windows/Linux/Mac OS environments.
  • Experience with (or knowledge of) remote desktop applications and help desk software.

Soft Skills:

  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help, both written and verbal.

Preferred Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Microsoft Certified IT Professional.

Tech Stack:

  • Operating Systems: Windows, Linux, Mac OS
  • Tools: Active Directory, Remote Desktop Services, help desk software

Salary and Benefits:

  • Competitive salary based on experience and qualifications
  • Health insurance, including medical, dental, and vision coverage
  • Flexible work hours and remote work options
  • Generous vacation and paid time off
  • Professional development opportunities and tuition reimbursement
  • Employee wellness programs and fitness incentives

At DistantJob, we foster a collaborative and inclusive culture where creativity and innovation thrive. We value diversity and believe that varied perspectives lead to better outcomes. Our team is passionate about pushing the boundaries of technology and making a positive impact on the world.

Final Thoughts 

Writing a job description for IT roles is not just about attracting applicants. It’s about initiating the right dialogue with the right audience and ensuring that when the conversation starts, you and your prospects speak the same language of opportunity, innovation, and growth.

DistantJob is here to help you elevate your tech team to help drive your projects forward. So, if you are seeking skilled IT professionals to join your team, don’t hesitate to contact us, and let us help you attract the talent your team deserves. We can even write the job description for you 😀

Ihor Shcherbinin

Ihor, is the VP of Recruiting at DistantJob. He specializes in sourcing and placing top remote developers for North American companies. His expertise covers the entire recruiting cycle, from pinpointing job needs to finalizing hires. Known for his skill in remote staffing solutions and offshore team integration, Ihor excels in matching the best tech talents with U.S. organizations. His approach to virtual developer hiring is marked by insightful candidate selection and strategic offer negotiation, ensuring the right fit for every role.

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Let’s talk about scaling up your team at half the cost!

Discover the advantages of hassle-free global recruitment. Schedule a discovery call with our team today and experience first-hand how DistantJob can elevate your success with exceptional global talent, delivered fast.

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