Since almost every organization has some form of IT equipment or infrastructure they rely on to do work, there is a need for hiring professional IT developers to ensure seamless operations of this equipment.
However, it can be challenging to hire a good fit for your team. Only in the U.S., hiring IT professionals is getting harder every day. While digital technologies keep proliferating, by 2026 the shortage of tech positions is going to be 1.2M. IT employees don’t exactly grow on trees, and finding the best fit for your team requires a careful hiring process.
In this article, you´ll learn about the key aspects of hiring IT professionals, including their role in any organization, where to find them, and how to hire them. But before that, first, let’s understand why you might need an IT specialist in your team.
Why Do You Need IT Professionals?
- To configure and maintain all IT hardware and software: You need technical and knowledgeable individuals to ensure that all your IT equipment and the software they use are always in good working condition.
- To help in the adaptation of emerging technologies: IT professionals help research and evaluate emerging technologies to figure out how best they can be used to make an organization better.
- Train users on how to use different IT equipment: Your IT team is also responsible for training all of your employees on how to use the IT tools at their disposal.
- Develop better strategies for utilizing technology: Your IT team should always develop new strategies that take advantage of technology to optimize your workflows and increase the productivity of your employees.
- To help in purchasing new IT tools: If you want to buy new IT hardware or software, your IT team will help you collaborate with various vendors to get the most suitable products for your organization.
- To offer IT support to the rest of the team: If any of your employees have an issue with their computer or any other IT tool, IT professionals can help them fix it. This gives your employees peace of mind and, in the end, leads to more productivity.
Required Skills to Look for IT Recruiting
Before hiring IT professionals, you need to consider the technical skills one has before bringing them on board.
1. Knowledge of different Operating systems
The IT professionals you bring on board should have advanced knowledge about all the popular Operating systems, including Windows, macOS, iOS, Android, and Linux. They should also be able to fix all the common issues in these operating systems.
2. Networking skills
Your IT team needs to have intermediate or advanced knowledge about networks and how they work. They should also be able to configure different IT devices to ensure they are connected to your company’s network at all times.
3. Cyber security
The IT professionals you bring on board need to have intermediate and advanced knowledge about cybersecurity. These skills are vital to ensure your organization is safeguarded from potential cyber-attacks that are pretty common these days. They need to provide safe and secure connectivity of all computers and other IT devices that access the internet.
4. Troubleshooting skills
One of the core skills that every IT professional needs to have is troubleshooting problems with any IT hardware. So, if a computer, printer, or any other IT device gets issues, they should be able to figure out the cause and also come up with solutions to fix the problem. Troubleshooting skills usually increase with experience; that’s why you need to have some experienced individuals on your IT team.
5. Cloud computing
Almost every business today relies on some form of cloud app to do work. So, your IT team needs to know how cloud applications work to help your organization get the best out of them. They should also help your other employees in case any of them gets issues while using these apps.
6. Database management
If your organization deals with huge chunks of data, you will need to bring on board IT professionals with database management skills. They should have basic or intermediate-level skills regarding reading and using some of the popular database programming languages like Standard Query Language (SQL).
How To Hire an IT Professional Safe and Efficient?
The procedure for hiring an IT professional will vary from company to company.
However, there are some common steps that almost every organization needs to go through to ensure the hiring process is a success.
Let’s discuss the common procedures organizations go through:
1. Writing an Effective Job Description
Writing a job description requires you first to establish the needs of the position you are hiring an IT professional to take on. It is from these needs that you will generate the roles and responsibilities of the job. You will also have to include the qualifications required for one to be considered for this job.
If you don’t want to start from scratch, there are several job description templates you can take advantage of to make the process a little shorter. Choose any template that you find suitable and customize it according to your needs.
2. Running a Job Advert
After writing your job description, you need to let people know about the available position. You can do this by asking internally within your company by listing your job on your website or externally by posting your job on Job listing websites. You may also publish a job advert on your social media using Google forms.
If you’re looking to hire IT engineers who would be a culture fit with your organization, connect with our expert team at Distant Job with your requirements. Our carefully vetted process ensures that you will get only top IT specialists!
After running the advert, you will likely get many applicants interested in joining your company. The next step is choosing the ones that qualify and inviting them for an interview. The interview can be virtual or physical, depending on what you find suitable and convenient.
Tips for conducting successful interviews
- Prepare your questions ahead of time: You need to prepare about 7 to 10 questions to ask the candidates. Most of these questions should be able to assess the competence of the candidates in terms of their technical skills. However, you should also have 1 or 2 questions that assess the candidates’ soft skills such as communication, problem-solving, management, and working with others.
- Make the candidates comfortable: If you want to assess the competence of the candidates, you need to ensure they are comfortable. You can conduct the interview in a conversational manner to get as much information as you can from your candidates.
- Be aware of unconscious bias: By nature, we usually judge people after interacting with them for a few seconds. However, it is always best to stick to the plan and ask your interviewee all the questions you prepared. You should then assess them based on how they answered each of the questions.
- Give them a chance to ask you questions: One of the best ways to determine the candidate’s ability to take on an IT job is by assessing the quality of questions they ask. Your IT professional will have to deal with several technical issues that will require asking good questions a good number of times each day.
Types of IT Specialists
IT has several fields that you will need to know about while bringing a professional on board. Each of these fields is handled by a different type of IT professional. Some of the common IT specialists include the following;
- Cyber security specialists: These deploy tools, policies, and necessary training to ensure your organization’s data is safe at all times.
- Systems analysts: These have a good understanding of how the hardware and software of the various IT tools work to help you choose the right configurations you need.
- Programmers: These are responsible for writing computer programs that can solve various problems in your organization.
- Web developers: These build web apps and websites
- Technical support: Deal with any emergency hardware and software issues that your employees may face while using the various IT tools.
- Network engineers: To develop, deploy, and maintain local and wide area networks your IT equipment relies on to communicate.
Where can I Recruit IT Professionals?
- Freelance platforms
- Job listing sites like indeed.
- Your current employees that have relevant IT skills
- Headhunting from your competitors
- Post the job on your website or social media
- Remote recruitment agencies like DistanJob
To hire right, you need to know the needs of the job and then look for the best available candidate to meet those needs. You should also not forget company culture while doing your assessment.
The choice between the two should largely depend on the needs for your IT position. For example, having an IT support staff that is a freelancer may not yield the best results. On the other hand, it may make sense to hire a freelance web developer since such work is not available all the time.
You can choose to hire someone remotely if the work they do doesn’t require them to be physically present. For instance, hiring a remote web developer makes more sense than hiring a remote network engineer/technician.