Job Seeker Advice / Tech Insights

Why are IT Professionals Important for Your Company?

Sarah Dixon
- 3 min. to read

Today, more than ever before, we are seeing the power of Information Technology at work. Beginning 27 years ago when the good people at CERN shared Tim Berners Lee’s invention of HTTP with the world, the uptake of the internet has become fundamental to 21st-century life. The advent of the mobile internet and ever-faster connections has changed the way we live our lives. The importance of IT professionals has increased manifold.

Still, many people don’t know what IT workers do. You wouldn’t hear a surgeon or dentist describe their jobs as, ‘Something to do with medicine,’ but ‘Something to do with computers is the easiest way professional IT workers have to describe their jobs to people.

IT professional services need more recognition.  We’re able to work, communicate, shop, and play games without leaving our homes because of them. 

What Do IT Professionals Do and Why Are They Important?

There is a wide range of careers within IT, covering all aspects of human-computer interaction. 

Here’s a snapshot of what IT professionals do and the importance of IT in business :

  • IT professionals provide virus protection to a business’ systems.
  • They perform backups to provide high security to important business data.
  • IT professionals set up firewalls and protect devices and systems from hackers and other attacks.
  • They troubleshoot technical problems in computer systems ensuring smooth performance.
  • Businesses can thrive on high-quality IT support systems as they provide a seamless experience to customers.

With so many aspects of your business dependent on the digital world, the importance of IT in business is evident. Hiring a team of good IT professionals can do wonders for your business. We will discuss the benefits right after we list down the type of IT professionals you need for your business. 

Types of IT Professional Services For Your Business

Web Developer

A web developer is a multi-skilled professional who combines knowledge of design and user behavior with technical skills to build websites. Web developers have become necessary for almost every business in the world. What’s a company’s identity without a website? Customers rely heavily on digital credibility, and the first thing they’ll check about your business is your website. That’s where they can see all the information about your business,

Hiring a team of good web developers can change the fate of your business. A good website can really convert a customer’s opinion of your products/services.

Back-end Developer

A website isn’t all look and feel. There’s a back-end functionality that is responsible for the way the website behaves. IT professionals ensure that everything runs smoothly, from page loading time to smooth navigation from one page to another.

Back-end developers work on aspects of your website that are responsible for letting the content writer create a blog post, creating email lists from contact details for the sales department, and programming the AI chatbot which answers your customer’s questions. 

Server Administrator

A website is hosted on a web server, and a server admin takes care of it. They make sure that the website has enough bandwidth for all visitors to get to your site. Server administrators also ensure that the servers are backed up so if something goes wrong, you can easily get the site back up and running. They also keep the servers in top shape by applying patches and updates as needed.

Imagine not having your servers backed up and losing access to all the data and information you gathered over a period of time. That’s a nightmare that server admins can save you from.

Cybersecurity Specialist

We’ve all heard about the threats to our computers from things like ransomware, phishing, and DOS (denial of service) attacks. Cybersecurity specialists prevent things like that from happening. They make sure that the right antivirus software is installed on your servers and that your firewall is secure enough to prevent attacks.

Cybersecurity specialists are a must for any business because who wants data theft or loss of valuable and private information?

App Developer

Are you viewing this website on a mobile app? If you are, then an app developer created the software that you’re using to view it. App developers are specialists who work on coding software for mobile devices like phones and tablet PCs – while development techniques tend to be the same no matter what platform a developer is working on, there are many different languages that are used to create them.

Finding good mobile developers for your business can be a task as they’re highly paid IT professionals and rightly so because the world runs on apps! Customers prefer using mobile apps for ease of access on the go. From banking apps to games, the world is now on our mobile phones. If you put yourself in your customer’s shoes, you’ll understand the profits you can earn via a mobile business app. 

Software Developer

Software developers work on the applications that you use on your computer or access via cloud. They store and retrieve data to analyze a system’s needs and capabilities. They also maintain the design of software systems. Additionally, they oversee the work of other IT professionals like programmers and technicians.

There is an ocean of software developers out there, but which one is right for your business? To be able to hire the right software developers, it’s important to ask the right interview questions. Having in-depth knowledge of your business needs and customer profiles can help with such decisions.

Business Analyst

Websites and software generate a lot of data, and a business analyst will make sense of that data for the company. A business analyst takes raw data and manipulates it to help businesses in making decisions; for example, if most of a company’s new business is coming from one geographical area,  it’s best to target marketing campaigns accordingly.

Business analysts can translate the data that’s generated and received by your systems and IT professionals to insights. This can help you understand your consumers’ behavior better and devise targeting strategies accordingly. Hiring a business analyst for your business can reduce your decision-making time while also helping you focus on developing the areas of your business that need improvements.

If your business uses computers or the internet in any form, then IT professionals are important to your continued success. As we said before, these guys can often be the unsung heroes of a company. The impact that a salesperson can make on a company is more tangible; you can see the zeroes on the end of the contract that helps you quantify what they’ve done for the company. It can be harder to quantify with IT as they come up with solutions that raise customer satisfaction, employee interactions, project delivery times, user experience, etc that can’t really be calculated. However, these benefits become apparent over a period of time. 

Benefits of Hiring IT Professionals For Your Business

  • Quicker decision-making owing to availability of data and analytics.
  • Improved employee coordination and collaboration that comes from using the right software for internal and external communication.
  • Increased automation leads to increased productivity,
  • Newer revenue models. From e-stores to PPC marketing, with IT professionals in the team there are more lead generation methods and opportunities.
  • Improved data security to protect sensitive business information from leaks and hacks.
  • Enhanced customer experience with better functioning websites, apps and software.

IT staffing trends in 2021 show a spike in the demand for IT professional services. With remote work setting foot in many countries, the boom in the IT sector is not unexpected. With so many benefits that come with hiring IT staff, businesses must look closely at what they’re missing out on without a good IT team in their company,

Your Business Needs The Right IT Professional Services

Hiring the wrong IT talent can be catastrophic. For example, in 2009 a bug in the software caused the London Stock Exchange to shut down – twice. The result was billions of pounds in lost income, and lives were ruined when guilty secrets were revealed in the Ashley Madison hack.

While mistakes happen, there are things you can do to improve your chances of hiring the best IT professionals for your business. One of those is to choose a recruitment agency which specializes in recruiting IT professionals. Regular agencies struggle to understand the nuances in IT roles. You don’t want a list of candidates who know, ‘a bit about working with computers’, you want a list of people with the right skills and experience to deliver for your company.

The best aren’t always in your backyard, though. If you’re set up to allow IT professionals to work from home, then you can hire the best talent from anywhere in the world. Technical staff is a real driving force in the world of remote work, creating a raft of tools that make collaborating and communicating easier. 

We know that hiring IT professionals can be a daunting task – let us make it easy for you. At DistantJob we can help you find the best people who are not only qualified and experienced but also know how to deliver while working remotely. We handle all the paperwork of hiring someone who works overseas, and we can do it fast, too. Get in touch today! 

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