As a business owner, you know your business’s growth is tied to identifying specific IT requirements and problems. These tech issues could be as simple as incompatibility within AI tools or APIs, or as big as serious security threats.
According to this recent study, IT outages can cost more than $300,000 each hour, while 41% of companies might lose between $1 million and $5 million per hour. Even brief stops can lead to bigger losses.
Whether you’re dealing with old tech, systems that keep crashing, or security breaches, the answer lies in getting ahead of these problems—figuring them out and getting ready for them before they blow up. After dealing with a recent attack on our website, I would also emphasize implementing these solutions in layers to ensure that one tool makes up for the weakness of another.
So, what are the most common IT problems your business faces today, and how can you effectively avoid them?
Why You Should Care About Everyday IT Issues
When you let common IT problems pile up, they can result in a catastrophe for your business. For example, we recently had a global IT outage in July 2024. Airlines, airports, banks, gas stations, government institutions, hotels, hospitals, manufacturing, stock markets, retail stores… The outage affected the whole economy, and the damage is estimated at around US$10 billion
The last thing you need for your business is a mini-version of a global outage centered in your own company. Here are some bad things that happen when you have IT issues.
Lost Productivity
Everything from Internet service outages to software glitches can cause companies major productivity disruptions. When employees are required to spend more time fixing computer problems than job-related tasks, completion times go up and quality control goes down.
This cuts into profits significantly. In both on-site and remote work setups, these IT issues create inefficiencies that can drag down overall productivity. If the IT management team isn’t aware of these issues or doesn’t know exactly what causes them, then ongoing problems can go on for months or even years without being addressed.
Tech issues lead to Security Breaches
Gone are the days when it was safe to assume that your customers or employees were the only ones trying to access your company’s information. Did you know that every 11 seconds, a business will fall victim to ransomware?
Hackers target businesses with unsecured networks. And this is particularly concerning for remote workers accessing company systems from various locations and networks.
If you don’t have current anti-virus software or a strong firewall, then there’s a high chance that even if you haven’t had any issues yet, someone could already be accessing your data without your knowledge.
9 Common IT Problems and Their Solutions
A lot of IT issues can throw a wrench in how a business runs, from a lack of qualified personnel to outdated technology. These problems, such as unreliable internet connectivity, security vulnerability, or inefficient work processes, can slow things down and increase overall costs.
The good news is that you can fix each of these common tech challenges in order to make sure everything is running according to plan.
And to help you do that, here’s a list of the nine most common IT problems and how to solve them:
1. Lack of Cybersecurity
One of the most common IT problems is a careless approach to online security. This issue can be particularly challenging to address because it’s different for every individual and organization.
It’s unlike other common types of technical issues that can be fixed with a quick fix, reboot, or by following useful strategies to hire a professional. As cyber-attacks evolve, this careless approach becomes even more dangerous, with current threats like ransomware, phishing, and social engineering becoming increasingly sophisticated.
Between hackers, malware, data breaches, and identity theft, it seems like every business has one or more reasons to be concerned about its company’s security level.
With the increase in remote work and cloud-based operations, you can now face new security challenges, including remote access vulnerabilities and unsecured cloud storage.
As we can see in this report, ransomware attacks hit 59% of organizations in 2024, highlighting how common this threat has become. Recovering from these incidents costs $2.73 million on average, not including ransom payments. Phishing scams continue to be a major method of attack, where hackers trick employees into revealing sensitive information. Also, 70% of ransomware attacks lead to encrypted data, and 34% of organizations need over a month to bounce back fully.
According to Comparitech, the first quarter of 2025 was even more dire in ransomware attacks, with 2,190 incidents globally, a 100% increase from Q1 2024. Ransoms reached an average of $2.14 million per incident. Some high-profile cases, such as Slovakia’s Geodesy, Cartography, and Cadastre Office, reached the $12 million ransom demand. These attacks exploit vulnerabilities in legacy systems and human error, target companies through social engineering and phishing campaigns.
| Type of Cybersecurity Breach | Description | Examples / Red Flags | Immediate IT Response & Fixes | Preventive Measures Recommended |
| Phishing Attacks | Fraudulent attempts to gain sensitive information via deceptive emails or messages | Suspicious emails asking for passwords, credentials, or sensitive information | Block sender/IP, reset compromised passwords, and inform users | Employee cybersecurity awareness training, email filtering, and multi-factor authentication (MFA) |
| Ransomware | Malicious software encrypting company data, demanding payment for restoration | Files inaccessible, ransom note displayed, locked computers | Isolate affected systems, restore from backups, and remove malware | Frequent, secure backups; anti-malware solutions; regular system patching |
| Malware Infection | Malicious software installation is causing unauthorized activities on systems | Slow system performance, frequent crashes, unusual activity logs | Malware removal, antivirus scans, and affected system restoration | Endpoint security software, regular scans, and user education on safe practices |
| Data Leakage | Unauthorized transmission or disclosure of sensitive company information | Sensitive files found publicly available, unexpected third-party access | Immediately revoke unauthorized access, trace the leakage point, and notify affected stakeholders | Access control, data encryption, and Data Loss Prevention (DLP) tools |
| Insider Threats | Employees or internal stakeholders maliciously or negligently exposing data | Unauthorized access or data transfer by employees, abnormal access patterns | Restrict suspected accounts, contact a forensic investigator, and monitor internal access patterns | Employee monitoring, least privilege access policy, and employee training |
| Distributed Denial-of-Service (DDoS) | Overloading servers or networks to disrupt normal traffic flow | Websites or services are inaccessible, abnormal traffic spikes | Activate DDoS protection measures, adjust firewall settings, and reroute traffic | Deploying anti-DDoS services, traffic monitoring, and redundant network infrastructure |
| Password Attacks (Credential Compromise) | Attempts to gain unauthorized access by stealing or guessing credentials | Multiple login failures, unexpected account activity | Immediate password resets, enforce stronger password policies, and enable MFA | Strong password policies, Multi-Factor Authentication (MFA), and password managers |
| SQL Injection & Web Attacks | Attackers insert malicious code via vulnerable web forms and applications | Unusual database queries, website defacement, unauthorized data exposure | Patch vulnerabilities, sanitize database inputs, and implement a web application firewall (WAF) | Regular security assessments, secure coding practices, and WAF implementation |
| Man-in-the-Middle (MITM) Attacks | Eavesdropping or altering communication between two parties secretly | Unusual network latency, unauthorized logins, altered communications | Secure communications, enforce HTTPS, SSL certificate verification, and network isolation | SSL/TLS certificates, VPN usage, and secure wireless network protocols |
| Zero-Day Exploits | Exploitation of unknown software vulnerabilities before developers can patch them | Unexplained system access, sudden malware infections, vulnerability alerts | Immediate isolation of compromised systems, apply vendor-supplied emergency patches once available, and incident response planning | Regular patching strategy, vulnerability scanning, layered security |
| Social Engineering Attacks | Manipulating individuals to divulge sensitive information | Unusual phone calls requesting sensitive data, unexpected IT support requests | Raise immediate alerts, educate employees, review the incident, and restrict compromised accounts | Cybersecurity training and verification protocols |
| Third-party Vendor Risk | Security breaches originating from partners or external suppliers | Third-party breach notifications, unusual vendor system behavior | Suspend compromised vendor access, review third-party security policies, and enhance monitoring | Vendor security audits, contractual security requirements, and vendor risk management program |
The Solution
One way you can help protect your information against IT problems is by setting up a multi-layered strategy like:
- Regular password changes for employees and clients
- Multiple authentication processes
- Restricting access to certain systems for employees who do not require it
- Creating a written internet use policy for employees
- Implementing real-time threat detection systems
- Regular penetration testing
- Threat modeling
- Maintaining offline backups
- Establish incident response protocols
These steps will help protect your business from current threats like phishing, ransomware, and social engineering attacks. Hackers today are constantly looking for vulnerabilities, so implementing these measures can secure your website and organization’s systems against potential breaches.
2. Lack of AI integration
When implementing AI into your organization, the first issues you’ll deal with are integration challenges. Many companies still rely on legacy systems that simply cannot handle the complexity of modern AI tools.
According to Gartner (via Itsoli), 50% of AI projects fail due to integration issues with legacy infrastructure (which comprises 70% of companies). Gartner predicts that such integration will increase by 70% in 2028. However, such integration demands specialized IT professionals.
As AI adoption grows, this becomes an increasingly difficult tech issue to manage to ensure that your IT ecosystem—systems, data, infrastructure, and processes—are ready to support AI assistance efficiently. The need to upgrade, replace systems, and add infrastructure to support AI can quickly become both expensive and time-consuming.
Another major hurdle is that AI tools require a massive amount of processing power. If your current infrastructure can’t support this, performance will suffer—resources will become strained, and your system may become so slow that it will be unavailable.
Solution
My first recommendation is to start by analyzing your current infrastructure to assess whether it’s capable of supporting AI tools. If you face monetary or time limitations, consider moving to cloud-based solutions or adopting a hybrid system. This approach allows you to leverage the power of another system when necessary without the need for heavy internal infrastructure upgrades.
This strategy will help you avoid the major struggles related to bottlenecking, integration issues, and security concerns, while also giving you greater control over your systems.
3. Unreliable Internet Connectivity and Bandwidth Problems
No matter what kind of business you are running, your employees must have proper access to the internet. That’s why this very basic IT problem is so much more relevant today, now that more companies are relying on internet-based remote workers. The Internet is one of the most precious commodities, and yet so many companies don’t consider the importance of bandwidth speed and internet consistency.
Internet connectivity issues and inconsistent internet speed issues generally occur due to a decentralized mix of internal hardware, ISP level of service, network overuse, and sometimes even external and natural issues such as weather and space phenomena.
According to Beaming, the loss of the UK business due to a bad internet connection in 2023 is estimated at £3.7 billion (almost $5 billion).
| Cause | Description | Examples | Why It Takes Long to Fix | Estimated Fix Time |
| Physical Infrastructure Damage | Damage to the physical components of the internet infrastructure | Cut fiber optic cables, damaged towers, and poles | Requires on-site physical repairs, specialized equipment, and logistics coordination | 4-48 hours |
| Natural Disasters | Outages caused by extreme weather or natural events | Floods, hurricanes, earthquakes | Extensive physical damage; large geographic areas affected | 12 hours to weeks |
| Power Outage | Loss of electrical power affecting network equipment | Regional blackout, transformer failure | Reliant on the restoration of power by external utility providers | 1-24 hours |
| Hardware Failures | Malfunction or breakdown of network hardware | Faulty routers, servers, switches | Parts replacement and specialized technical expertise are needed | 2-24 hours |
| Software Issues | Problems within network software or updates | Firmware errors, failed software updates | Diagnosis, patching, rollback, and software testing are required | 30 min – 8 hours |
| Configuration Errors | Incorrect settings/configurations are causing network issues | Misconfigured routing tables, DNS errors | Troubleshooting complexity requires experienced network personnel | 1-6 hours |
| Cyberattacks (DDoS) | Malicious overload of network resources | Distributed Denial-of-Service attacks | Need for security intervention, mitigation, and sometimes ISP-level actions | 1-24 hours |
| Maintenance or Upgrades | Scheduled updates and network maintenance tasks | Planned upgrades, equipment replacements | Typically predictable, but can extend if unexpected problems arise | Usually scheduled (1-6 hours) |
| ISP Service Outage | Outage on the ISP side due to internal issues | ISP backbone failure, server crashes | Outside user control; depends entirely on ISP resources | 30 min – 12 hours |
| Human Error | Accidental disruptions due to human mistakes | Cutting the wrong cable or an accidental shutdown | Diagnosis and rectification depend on identifying and correcting human mistakes | 30 min – 6 hours |
| Congestion / Overload | The network is overwhelmed by traffic volume | Peak usage hours, streaming overload | Requires infrastructure upgrades or traffic management strategies | Immediate to several hours |
| Global Network Outages | Failures in cloud providers, DNS services, or internet services’ infrastructure. | A cloud provider region outage or a DNS provider suffering a malicious attack. | Requires coordination among multiple external providers; global DNS updates take propagating time. | 1-6 hours, up to weeks |
The Solution
You don’t have one until you identify the cause of your slow internet speeds. Is it your company’s internet router? Your ISP? The building’s wiring? Or are natural events like windstorms or satellite issues affecting the connection?
If it’s a router, call a technician to fix it. If it’s a satellite, then there isn’t much you can do besides wait for everything to get back to normal.
And yes, for natural causes, there is very little you can do about it other than wait for it all to come back. Therefore, especially for remote workers, investing in additional internet services or cellular hotspots can be an extremely valuable purchase. For an unreliable internet connection, the issue can (should) be mostly controlled by hiring a skilled professional to create a network in your office building and evaluate your current setup.
Lack of proactiveness in trying to resolve the problem and finding backup solutions for remote employees can only create major problems.
4. Outdated Technology
Outdated technology is a significant issue that can arise from a lack of resources or reluctance to adopt innovations. This problem not only hinders efficiency but also leads to security vulnerabilities.
It also increases costs, since you will need to hire an expert technician or a piece of equipment that is no longer in production. It makes you pay more for spare parts as well. Maintenance and repairs will be more expensive by the day.
Microsoft estimates that a 4-year-old PC is 2.7 times more prone to demand maintenance, losing 112 hours of productive time.
For remote teams, outdated software can leave sensitive data exposed, making it crucial to prioritize updates that enhance security, particularly for remote access tools and communication platforms.
Businesses that don’t prioritize tech upgrades expose themselves to risks, as outdated software often lacks the security patches necessary to combat modern cyber threats.
The Solution
To address this, ensure that all your software and hardware are regularly updated and compatible with the latest versions released by manufacturers. This keeps your systems secure and functioning efficiently.
If you do not have at least one person whose job is to research new trends in computer tech, hire someone. A person who specializes in the field will help you decide which upgrades will be best for your business.
Also, using cloud-based tech can help remote teams boost their productivity while cutting down on old in-house systems. Cloud options often offer better security, can grow with your needs, and give you more options—all crucial for companies with spread-out teams.
Keeping an eye on what’s coming next in tech will make sure your company stays in the game and keeps itself safe from threats.
5. Slow Response Times
No one enjoys slow tech devices or apps. It’s bad enough when your internet connection speed is slow, but it’s even worse when your devices lag.
This issue can affect productivity, especially for remote teams who rely on fast, responsive systems to stay efficient.
According to Manx Technology Group, a slow PC can cost £1,740 per year (around $2,314.90), considering the user receives £20,000 (around $26,608.00) per year in salary. It’s almost a 10% loss.
The Solution
Performing regular maintenance on your company’s network and individual computers is key. You need to keep track of your technical documentation to make sure that there are no software conflicts, get rid of any suspicious programs, and maybe get someone to upgrade the hardware if necessary. For remote teams, cloud-based monitoring tools provide real-time insights into performance issues. This allows IT teams to fix them fast. These tools make remote support possible, so technicians can find and solve problems without needing to touch the devices.
These proactive steps help solve many performance issues swiftly. This ensures smoother operations for workers in the office and at home.
6. Deepfake Fraud and Identity Theft
Deepfake technology is a big threat. According to a new report from ResembleAI, a wave of deepfakes caused over $200 million in losses in early 2025 alone. 30% of companies that still use traditional identity verification methods find them unreliable against deepfakes.
Public figures are frequent targets (politicians in 33% of cases and actors in 26%). However, attacks on everyday citizens are rising by the day (34%, mainly women and children). Scammers use AI-generated voice and video to impersonate executives, authorize fraudulent transactions, or manipulate stock prices.
The Solution
Companies must integrate biometric authentication and behavioral analysis tools to detect deepfakes. Multi-factor authentication (MFA) for financial transactions and secondary verification via secure channels (e.g., encrypted messaging apps) can prevent unauthorized approvals. Collaborating with cybersecurity firms specializing in AI-driven fraud detection and hiring security IT experts enhances resilience against these evolving threats.
7. Exploitation of Third-Party Software
Attackers infiltrate build pipelines to inject malicious code into legitimate software updates. It doesn’t matter if the software is open-source or commercial. They are both equally vulnerable to hackers, and the downstream users may be targeted next.
The 2025 Software Supply Chain Security Report revealed a 1,300% increase in threats via open-source repositories like npm and PyPI since 2020. Commercial software binaries are equally vulnerable, with 23 cryptocurrency-related breaches in 2024 alone.
The Solution
Consider adopting a Zero Trust approach to software. The Zero Trust approach to cybersecurity is a framework that teaches a “never trust, always verify” philosophy. No user, device, or application should be inherently trusted, regardless of their location or network boundary. The identification must always be checked, no matter what.
Companies must develop rigorous vetting of third-party components using static and dynamic analysis tools. You also must implement software bills of materials (SBOMs) that enhance transparency, enabling IT security teams to track dependencies and patch vulnerabilities promptly. Furthermore, participating in industry-wide initiatives like the Common Vulnerabilities and Exposures (CVE) program is important for threat intelligence sharing.
8. Global IT Shortage
The importance of IT professional support can be a very common IT issue for most businesses. Most times, inexperienced staff are left trying to fix IT problems without the necessary skills, which leads to frustration and lost productivity. Without qualified personnel to handle these challenges, businesses can face ongoing disruptions that affect their operations. And the time for an IT outage is coming.
By 2026, over 90% of companies across the world will face IT skill shortages, particularly in cybersecurity, AI, and cloud engineering, according to an IDC survey of North American IT leaders. The U.S. Bureau of Labor Statistics believes that job openings will outpace the supply of qualified candidates through 2033.
So, the recent IT layoffs might be a big mistake, and the best way to circumvent a possible crisis is to hire IT experts now.
The Solution
Companies must invest in their junior developers, giving them apprenticeship programs and university partnerships. This is the best way to ensure senior developers’ availability in the future.
Attract top talent by offering them remote work options and upskilling allowances. Additionally, if you need high-quality seniors, this is why we are here in the first place.
Conclusion
So, to sum up, to keep your business running without hitches and prevent costly disruptions, it’s key to be proactive in both assessing and addressing these IT problems. You can do so by tightening up security measures with regular updates, backups, and strong encryption. Then, by also making sure your internet connectivity is reliable, perhaps by setting up backup systems or mobile hotspots for your team. You can and should definitely streamline workflows by implementing cloud storage solutions that keep your team connected and productive no matter where they are.
Don’t forget about your team—train them on how to handle IT emergencies and encourage regular participation in workshops. These simple steps can save your business from downtime and keep everything moving smoothly.
And keep in mind that one of the easiest and most effective ways to tackle these common IT problems is to hire expert help. Instead of just using in-house staff, companies today can tap into remote IT pros who bring specialized know-how and flexibility to solve IT challenges fast and well.
Another solution for this issue is training your current employees on how to manage different technology problems that may arise, which can help alleviate stress and boost overall productivity.
There are many ways to combat these common IT problems, including hiring an experienced IT professional who understands how to resolve industry-specific IT issues. You should also consider that, in today’s remote-first world, businesses have the option of hiring remote IT professionals. These experts provide the same level of expertise and support as on-site staff while offering added flexibility and often reducing costs.
Now, if hiring someone full-time isn’t feasible, partnering with a recruitment agency like DistantJob can help you find skilled remote employees at a fraction of the cost.
At DistantJob, we excel at finding and hiring top-notch remote IT experts who can fit right into your team, no matter where they are, and help stop or fix IT issues before they get out of hand.
Our method not only gets you the right experts but also has an impact on your wallet, costing way less than usual hiring and taking just half the time. We tap into talent from all over the world, linking you up with IT pros who are set to tackle these issues head-on, keeping your company running without a hitch.Don’t let everyday IT hiccups slow your business down—bring on top-notch remote IT talent to fix them now. Let DistantJob help you create a skilled worldwide IT crew that’s ready to handle any challenge, making sure your business stays productive, safe, and primed for growth.
