Will outsourcing maintain the strong business structure that you've developed?
Today's businesses are truly global. From tools and information that flow across borders to items that are created in other countries, our world's economies are interconnected. In today's markets, competencies matter more than borders, and your search for the right employees may take you far beyond your city, your state, or your country. If you're thinking of bringing remote workers into your workforce, there are many ways to do this, and some come with definite drawbacks. Traditional outsourcing methods may not be the best choice for your business.
What is Outsourcing?
Your business has a core focus, and when you work in that field, you've likely come with and developed skills and knowledge that support that focus. However, try as you might, you probably don't know everything. You may not be a computer specialist, or depending on the size of your business, you may not have employees who are specialists in certain areas of marketing. In an article in Forbes, marketing specialist Erik Huberman talks about the importance for focusing on what you do well: "When launching a business, it's critical to do what you are good at; sticking with your core competency is an absolute must." For areas outside your core competencies, you may choose to bring in extra help. How you do this can be a boon or a bust for your business success. Before you begin to outsource, here are some potential drawbacks to consider.
When you're looking for new employees or freelancers, it's important to find the right fit with your business values.
There's Less of a Fit With Your Values
As you grow your company, you're not only looking for skilled people, you're looking for employees who are a cultural fit for your organization. You want your organization to grow based on shared values and ways of doing business. When you're outsourcing instead of bringing in new employees, you have less of an opportunity to ensure that your new employees really fit with your company's philosophy. These employees may have the skills that you need, but since they may not be with your company for the long term, they may not hold the same commitment to your company's vision.
Outsourcing Brings Less Consistency
If you're bringing in freelancers or temporary employees, one of the advantages is that you don't tend to feel as concerned if you need to let them go. You can work with people when you need them instead of paying an employee every day. However, the downside to this flexibility is less consistency, particularly if you're working with many different people over time. For example, if you find an administrative assistant during a busy time of the year and bring on a new assistant next year, you constantly have to train new employees and teach them about your systems and your customers. While the job gets done, the turnover of a temporary employee is still a loss and provides less consistency in customer service.
There's Less Room for Employees to Grow in Their Jobs
When you work with employees or remote workers over time, they have an opportunity to grow into their positions. They've asked the questions, they've made the mistakes, and they understand your customer base. Entrepreneur magazine says that "some tasks make sense to outsource initially and bring in-house later." In-house or long term interactions allow you and your employees to grow together in your positions, making plans for how to improve in the future.
You Lose the Pulse
As the manager of a business, you may not understand the depth of each of your employees' specialties, but you do need to be able to ask questions and understand the overall picture of what that employee brings to your company. If you're outsourcing your technical help, you aren't necessarily as deeply connected to your tech support team. When you want your finger on the pulse of all aspects of your business, you need to be able to have long conversations, ask questions, and really get to know each part of your business.
You Lose Control
While your business is welcoming, there's probably some information that you'd like to keep to yourself. Whether this is financial information or product-specific technology, every business has its internal workings that don't need to be made public. When you're outsourcing, you open your business to others, and you need to determine how comfortable you are with people who aren't employees accessing your company's data.
The Advantages of Remote Recruiting
If you're thinking about outsourcing, you know that you need the talents of people who you may not be able to hire locally. However, you want to avoid the pitfalls of outsourcing while retaining access to a global talent pool. Remote recruiting of employees from other countries can help you bring together a talented workforce without the drawbacks of outsourcing.
When you're building your remote team, contact DistantJob. We focus on bringing the best people to you from around the world, and we can help your business overcome the disadvantages of outsourcing while maintaining the advantages of a global workforce. Contact us today for more information about how we can help your business grow.